{
  "id": "03-observe-ai",
  "slug": "observe-ai",
  "normalized_name": "observe ai",
  "name": "Observe.AI",
  "vendor_url": "observe.ai",
  "category": "conversation-intel",
  "what_it_does": "Observe.AI brings AI agents for customer experience into one platform. Automate customer service with Voice AI, assist frontline teams in real time, analyze conversations, improve QA, and orchestrate voice and chat workflows with governance built for complex CX operations.",
  "ai_features": "Homepage copy mentions AI/ML-related terms; specific AI feature list not independently verified beyond that mention this pass. See sources.",
  "mcp_status": "none-found",
  "mcp_url": null,
  "mcp_auth": null,
  "api_gate": "unknown",
  "revops_role": "Conversation intelligence or buyer-feedback analysis adjacent to revenue workflows",
  "tier": "RESEARCHED",
  "last_checked": "2026-09-12",
  "sources": "https://www.observe.ai/, https://yc-oss.github.io/api/industries/sales.json",
  "notes": "mcp_status none-found with dated probe 2026-09-12; no first-party MCP URL confirmed from fetched pages. No official MCP invented. api_gate unknown with dated probe 2026-09-12; free/paid not inferred from HTTP status alone. Category corrected from data-enrichment to conversation-intel.",
  "mcp_status_bucket": "none-found",
  "api_gate_bucket": "unknown",
  "mcp_urls": [],
  "source_urls": [
    "https://www.observe.ai/",
    "https://yc-oss.github.io/api/industries/sales.json"
  ],
  "source_annotations": [],
  "vendor_domain": "observe.ai",
  "display_name": "Observe.AI",
  "docs_url": null,
  "jobs": [],
  "jobs_tagged_by": null,
  "jobs_tagged_on": null,
  "github_url": null,
  "github_stars": null,
  "github_last_commit": null,
  "github_archived": null,
  "github_fetched_on": null,
  "github_candidates": [],
  "docs_digest": null,
  "docs_last_crawled": null,
  "submission": null,
  "mcp_tools": [],
  "mcp_tool_count": 0,
  "mcp_tools_evidence": null,
  "mcp_tools_repo": null,
  "mcp_tools_repo_party": null,
  "mcp_catalog_shape": null,
  "mcp_catalog_note": null,
  "mcp_tools_fetched_on": null,
  "cli_status": "none-found",
  "cli_party": null,
  "cli_binary": null,
  "cli_install": [],
  "cli_login": null,
  "cli_commands_seen": [],
  "cli_docs_url": null,
  "cli_repo": null,
  "cli_packages": [],
  "cli_evidence": null,
  "cli_checked_on": "2026-09-27",
  "github_org": null,
  "github_org_status": "unresolved",
  "github_org_url": null,
  "github_org_evidence": {
    "rule": null,
    "reason": "not checked: gh CLI missing or not logged in",
    "candidates_rejected": []
  },
  "github_org_repos": 0,
  "github_org_repos_mcp": 0,
  "github_org_repos_cli": 0,
  "github_org_latest_activity": null,
  "github_org_recent_repos": [],
  "github_org_checked_on": "2026-09-15",
  "mcp_endpoint": null,
  "mcp_docs_url": null,
  "endpoint_status": "not-applicable",
  "endpoint_http_status": null,
  "endpoint_last_probed": null,
  "endpoint_wall_note": null,
  "canonical": true,
  "canonical_id": "03-observe-ai",
  "also_listed_in": [],
  "source_file": "03-conversation-intel.md",
  "source_line": 743,
  "file_index": 37,
  "category_num": "03",
  "category_slug": "conversation-intel",
  "category_label": "Conversation Intel",
  "heading": "Observe.AI",
  "missing_schema_fields": [],
  "extra_fields": {},
  "display_rank": 1081
}
