{
  "id": "04-salesforce-agentforce",
  "slug": "salesforce-agentforce",
  "normalized_name": "salesforce agentforce",
  "name": "Salesforce Agentforce (SDR Agent)",
  "vendor_url": "https://www.salesforce.com/agentforce/",
  "category": "ai-sdr-agents",
  "what_it_does": "A prebuilt agent within Salesforce's Agentforce platform intended to handle inbound lead engagement and outbound prospecting conversations natively inside Sales Cloud, escalating to a human rep once a prospect is ready.",
  "ai_features": "Could not independently verify the SDR Agent's specific mechanics (research/write/send/book split) from vendor sources this pass - salesforce.com and multiple third-party press/analyst domains (Reuters, CRMBuyer, SalesforceBen, Forbes) all returned 403/404 to automated fetches. What's confirmed via Wikipedia: Agentforce is Salesforce's agentic-AI platform (successor to Einstein), deployed Sept-Oct 2024, with company-level claims that AI performs \"30-50% of internal work\" at Salesforce.",
  "mcp_status": "none-found",
  "mcp_url": null,
  "mcp_auth": "n/a",
  "api_gate": "enterprise-only - Agentforce sits inside the Salesforce platform; general Salesforce API/metadata access has multiple community MCP servers (e.g. github.com/PranavNagrecha/AwesomeSalesforceSkills, github.com/semwalajay83-sem/salesforce-metadata-mcp), but none found that are official or specific to the SDR Agent itself",
  "revops_role": "Native-platform AI SDR for shops already committed to Salesforce Sales Cloud; not a standalone tool a solo operator would adopt independent of the CRM.",
  "tier": "RESEARCHED",
  "last_checked": "2026-09-02",
  "sources": "https://en.wikipedia.org/wiki/Agentforce",
  "notes": "Weakest sourcing in this file - salesforce.com blocked automated access on every path tried (root, product pages, press releases, help docs), as did several third-party press outlets. Facts here are confirmed at the platform level only, not the SDR-Agent-specific level. Flag for manual re-verification before publishing any specific capability or pricing claim. 2026-09-02: re-checked. Salesforce publishes hosted Agentforce MCP server docs at https://developer.salesforce.com/docs/platform/hosted-mcp-servers/guide/agentforce.html and an Agentforce MCP page at https://www.salesforce.com/agentforce/mcp-support/, but both returned HTTP 403 to every fetch today (browser user agent included), so nothing SDR-Agent-specific could be read or quoted; the platform-level MCP story belongs to the Salesforce entry in 06-revops-infra.md. The official MCP registry's only Agentforce hit, io.github.Yarmoluk/ckg-agentforce, is a third-party knowledge graph about Agentforce, not an MCP over the SDR Agent. none-found stands for the SDR Agent itself.",
  "mcp_status_bucket": "none-found",
  "api_gate_bucket": "enterprise-only",
  "mcp_urls": [],
  "source_urls": [
    "https://en.wikipedia.org/wiki/Agentforce"
  ],
  "source_annotations": [],
  "vendor_domain": "salesforce.com",
  "display_name": "Salesforce Agentforce (SDR Agent)",
  "docs_url": null,
  "jobs": [
    "run-autonomous-sdr-agent",
    "answer-inbound-chat",
    "read-crm-records",
    "write-crm-records",
    "run-automation-workflow"
  ],
  "jobs_tagged_by": "machine-pass",
  "jobs_tagged_on": "2026-08-25",
  "github_url": null,
  "github_stars": null,
  "github_last_commit": null,
  "github_archived": null,
  "github_fetched_on": null,
  "github_candidates": [],
  "docs_digest": null,
  "docs_last_crawled": null,
  "submission": null,
  "mcp_tools": [],
  "mcp_tool_count": 0,
  "mcp_tools_evidence": null,
  "mcp_tools_repo": null,
  "mcp_tools_repo_party": null,
  "mcp_catalog_shape": null,
  "mcp_catalog_note": null,
  "mcp_tools_fetched_on": null,
  "cli_status": "official",
  "cli_party": "first",
  "cli_binary": "sf",
  "cli_install": [
    {
      "cmd": "npm install -g @salesforce/cli",
      "manager": "npm",
      "source_url": "https://www.npmjs.com/package/@salesforce/cli",
      "party": "first",
      "fetched_on": "2026-09-27"
    }
  ],
  "cli_login": null,
  "cli_commands_seen": [],
  "cli_docs_url": null,
  "cli_repo": null,
  "cli_packages": [
    {
      "kind": "npm",
      "package": "@salesforce/cli",
      "version": "2.151.7",
      "party": "first",
      "url": "https://www.npmjs.com/package/@salesforce/cli"
    },
    {
      "kind": "pypi",
      "package": "salesforcecli",
      "version": "0.0.12",
      "party": "third",
      "url": "https://pypi.org/project/salesforcecli/"
    }
  ],
  "cli_evidence": "npm",
  "cli_checked_on": "2026-09-27",
  "github_org": "salesforcecli",
  "github_org_status": "resolved",
  "github_org_url": "https://github.com/salesforcecli",
  "github_org_evidence": {
    "rule": "rule 1",
    "url": "https://github.com/salesforcecli/mcp",
    "matched_domain": "salesforce.com",
    "via": "website",
    "detail": "account website https://developer.salesforce.com/tools/salesforcecli has the vendor's domain",
    "confidence": "strong",
    "candidates_rejected": []
  },
  "github_org_repos": 75,
  "github_org_repos_mcp": 2,
  "github_org_repos_cli": 16,
  "github_org_latest_activity": "2026-09-08T16:01:26Z",
  "github_org_recent_repos": [
    {
      "name": "plugin-trust",
      "url": "https://github.com/salesforcecli/plugin-trust",
      "kind": "plugin-or-integration",
      "description": null,
      "stars": 2,
      "pushed_at": "2026-09-08",
      "latest_release": "4.0.12"
    },
    {
      "name": "plugin-apex",
      "url": "https://github.com/salesforcecli/plugin-apex",
      "kind": "cli",
      "description": "Salesforce CLI Plugin that hosts the Apex commands",
      "stars": 5,
      "pushed_at": "2026-09-08",
      "latest_release": "4.1.2"
    },
    {
      "name": "cli",
      "url": "https://github.com/salesforcecli/cli",
      "kind": "cli",
      "description": "The `sf` cli.",
      "stars": 180,
      "pushed_at": "2026-09-08",
      "latest_release": "2.151.6"
    },
    {
      "name": "plugin-data-setup-transfer",
      "url": "https://github.com/salesforcecli/plugin-data-setup-transfer",
      "kind": "plugin-or-integration",
      "description": null,
      "stars": 0,
      "pushed_at": "2026-09-07",
      "latest_release": "1.0.2"
    },
    {
      "name": "plugin-data-code-extension",
      "url": "https://github.com/salesforcecli/plugin-data-code-extension",
      "kind": "plugin-or-integration",
      "description": null,
      "stars": 0,
      "pushed_at": "2026-09-07",
      "latest_release": "1.4.1"
    }
  ],
  "github_org_checked_on": "2026-09-08",
  "mcp_endpoint": null,
  "mcp_docs_url": null,
  "endpoint_status": "not-applicable",
  "endpoint_http_status": null,
  "endpoint_last_probed": null,
  "endpoint_wall_note": null,
  "canonical": false,
  "canonical_id": "06-salesforce-agentforce",
  "also_listed_in": [
    {
      "id": "06-salesforce-agentforce",
      "name": "Salesforce (core CRM/platform) + Agentforce",
      "category_num": "06",
      "category_slug": "revops-infra",
      "source_file": "06-revops-infra.md",
      "canonical": true
    }
  ],
  "source_file": "04-ai-sdr-agents.md",
  "source_line": 220,
  "file_index": 11,
  "category_num": "04",
  "category_slug": "ai-sdr-agents",
  "category_label": "AI SDRs",
  "heading": "Salesforce Agentforce (SDR Agent)",
  "missing_schema_fields": [],
  "extra_fields": {},
  "display_rank": 824
}