{
  "id": "15-hootsuite",
  "slug": "hootsuite",
  "normalized_name": "hootsuite",
  "name": "Hootsuite (Social OS)",
  "vendor_url": "hootsuite.com",
  "category": "community-dark-social",
  "what_it_does": "A social-media management suite split into four named products, each with its own MCP server: Perch for content creation, planning and publishing, Nest for social inbox and customer care, Lumen for listening and insights, and Parliament for employee advocacy.",
  "ai_features": "\"Wisdom\" is the vendor's social-first AI layer across the suite, and the listening product is the Talkwalker technology Hootsuite acquired. The MCP servers themselves are access surfaces; the vendor's framing is that the chat client becomes the interface, so the reasoning happens in the AI tool rather than in Hootsuite.",
  "mcp_status": "official",
  "mcp_url": "https://mcp.hootsuite.com/perch, https://mcp.hootsuite.com/nest, https://mcp.hootsuite.com/lumen and https://mcp.hootsuite.com/parliament (docs: https://www.hootsuite.com/integrations/mcp)",
  "mcp_auth": "oauth. The vendor's setup steps end with \"Sign in with your Hootsuite workspace when prompted. Authorization is one-time.\"",
  "api_gate": "paid - the vendor's plans page states \"Paid plans start at $99 for a Standard plan, $199 for a Professional plan, and range up to $399 for an Advanced plan\", with Enterprise routed to \"Contact for pricing\", and offers a 14-day free trial that its own FAQ confirms needs no credit card and does not auto-charge. The MCP servers carry no separate price and no plan floor is published for them.",
  "revops_role": "The publishing, inbox and listening layer for a company-level social motion, and, unusually for this category, one where the listening data and the inbox are reachable by an agent through separate scoped servers rather than one blanket connection.",
  "tier": "RESEARCHED",
  "last_checked": "2026-09-07",
  "sources": "https://www.hootsuite.com/integrations/mcp, https://www.hootsuite.com/plans, https://mcp.hootsuite.com/perch",
  "notes": "Verified 2026-09-07: POST of an MCP initialize to https://mcp.hootsuite.com/perch returned HTTP 401 with {\"error\":\"no_suitable_provider\",\"error_description\":\"No OAuth provider is configured to handle this request\"}, confirming a live OAuth-gated server; the other three addresses are printed on the same vendor page and follow the same pattern. FOUR SCOPED SERVERS, NOT ONE, which is the same governance pattern Zoho CRM uses in 06-revops-infra.md and is worth naming as an emerging design: an operator connects only the surface a task needs, so a listening agent never holds publishing rights. CROSS-FILE CORRECTION FLAGGED, NOT MADE: the Lumen server is the Talkwalker listening product, and this file already carries a separate \"Talkwalker (Lumen by Talkwalker)\" entry. Those two entries now describe overlapping products under two vendor names and should be reconciled by the directory maintainer, either as a declared cross-listing in INDEX.md or as a merge; that decision is editorial and is not made here. The vendor states setup is \"no technical setup required\" for ChatGPT and Claude via pre-built connectors, with a manual server-URL path for Gemini and Copilot. Publishing and inbox write access are both in scope, so an agent connected to Perch or Nest can post publicly and reply to customers. 2026-09-07: All four documented Social OS servers answered 401 to an MCP initialize POST: https://mcp.hootsuite.com/perch, /nest, /lumen and /parliament (https://mcp.hootsuite.com/perch).",
  "mcp_status_bucket": "official",
  "api_gate_bucket": "paid",
  "mcp_urls": [
    "https://mcp.hootsuite.com/perch",
    "https://mcp.hootsuite.com/nest",
    "https://mcp.hootsuite.com/lumen",
    "https://mcp.hootsuite.com/parliament",
    "https://www.hootsuite.com/integrations/mcp"
  ],
  "source_urls": [
    "https://www.hootsuite.com/integrations/mcp",
    "https://www.hootsuite.com/plans",
    "https://mcp.hootsuite.com/perch"
  ],
  "source_annotations": [],
  "vendor_domain": "hootsuite.com",
  "display_name": "Hootsuite (Social OS)",
  "docs_url": null,
  "jobs": [],
  "jobs_tagged_by": null,
  "jobs_tagged_on": null,
  "github_url": null,
  "github_stars": null,
  "github_last_commit": null,
  "github_archived": null,
  "github_fetched_on": null,
  "github_candidates": [],
  "docs_digest": null,
  "docs_last_crawled": null,
  "submission": null,
  "mcp_tools": [],
  "mcp_tool_count": 0,
  "mcp_tools_evidence": null,
  "mcp_tools_repo": null,
  "mcp_tools_repo_party": null,
  "mcp_catalog_shape": null,
  "mcp_catalog_note": null,
  "mcp_tools_fetched_on": null,
  "cli_status": "none-found",
  "cli_party": null,
  "cli_binary": null,
  "cli_install": [],
  "cli_login": null,
  "cli_commands_seen": [],
  "cli_docs_url": null,
  "cli_repo": null,
  "cli_packages": [],
  "cli_evidence": null,
  "cli_checked_on": "2026-09-27",
  "github_org": "hootsuite",
  "github_org_status": "resolved",
  "github_org_url": "https://github.com/hootsuite",
  "github_org_evidence": {
    "rule": "rule 3",
    "url": "search q=Hootsuite",
    "matched_domain": "hootsuite.com",
    "via": "website",
    "detail": "account website code.hootsuite.com has the vendor's domain",
    "confidence": "strong",
    "candidates_rejected": []
  },
  "github_org_repos": 12,
  "github_org_repos_mcp": 0,
  "github_org_repos_cli": 0,
  "github_org_latest_activity": "2026-07-28T22:13:13Z",
  "github_org_recent_repos": [
    {
      "name": "copyable-macro",
      "url": "https://github.com/hootsuite/copyable-macro",
      "kind": "other",
      "description": "Copyable is a Swift Macro used to bring Kotlin's `copy` functionality to Swift.",
      "stars": 6,
      "pushed_at": "2026-07-28",
      "latest_release": "v1.1.0"
    },
    {
      "name": "embedded-apps-template",
      "url": "https://github.com/hootsuite/embedded-apps-template",
      "kind": "docs-or-examples",
      "description": "Embedded sample app",
      "stars": 0,
      "pushed_at": "2026-04-20",
      "latest_release": null
    },
    {
      "name": "token-ui",
      "url": "https://github.com/hootsuite/token-ui",
      "kind": "app",
      "description": "Text input components that allows to add 'tokens' rendered as pills.",
      "stars": 42,
      "pushed_at": "2026-03-10",
      "latest_release": "v8.3.4"
    },
    {
      "name": "nachos",
      "url": "https://github.com/hootsuite/nachos",
      "kind": "other",
      "description": "Material Chips for Android",
      "stars": 448,
      "pushed_at": "2025-12-16",
      "latest_release": "2.0.0"
    },
    {
      "name": "hootsuite-app-express",
      "url": "https://github.com/hootsuite/hootsuite-app-express",
      "kind": "docs-or-examples",
      "description": "Sample Hootsuite app directory app using Express and Node.js",
      "stars": 0,
      "pushed_at": "2025-08-27",
      "latest_release": null
    }
  ],
  "github_org_checked_on": "2026-09-08",
  "mcp_endpoint": null,
  "mcp_docs_url": null,
  "endpoint_status": "not-probed",
  "endpoint_http_status": null,
  "endpoint_last_probed": null,
  "endpoint_wall_note": null,
  "canonical": true,
  "canonical_id": "15-hootsuite",
  "also_listed_in": [],
  "source_file": "15-community-dark-social.md",
  "source_line": 330,
  "file_index": 17,
  "category_num": "15",
  "category_slug": "community-dark-social",
  "category_label": "Community & Dark Social",
  "heading": "Hootsuite (Social OS)",
  "missing_schema_fields": [],
  "extra_fields": {},
  "display_rank": 99
}