# Otter.ai documentation

Research date: 2026-09-07

Documentation coverage: not-retrieved.

Reference index, not a mirror of complete vendor documentation. Retrieved pages do not prove the MCP works.

## What it does

AI meeting notetaker whose Sales Agent variant pulls CRM context before a call and flags objections, competitor mentions, and pricing discussion live, then writes summaries and next steps back to the CRM.

## Access and connection

MCP support: official

Access requirements: enterprise-only for the general API. Otter's Enterprise plan is the only tier explicitly documented to include "Otter API and webhooks" plus SSO/SCIM (limit of 2 API keys/user, 10 req/sec once granted). The Business plan unlocks Sales Agent/CRM sync features but not the general API.

Authentication: unknown - exact auth mechanism not confirmed in public sources; framed under "Otter for Enterprise" with a demo-request CTA.

Research checked: 2026-09-07

These details come from catalog research. Check vendor sources for current setup instructions; this is not proof of a tested connection.

## Sources

- https://otter.ai/sales-agent
- https://otter.ai/pricing
- https://otter.ai/blog/otter-for-enterprise-connect-ai-to-ai-with-otters-mcp
- https://help.otter.ai/hc/en-us/articles/35287607569687-Otter-MCP-Server
- https://mcp.otter.ai/mcp
- https://otter.ai/blog/otter-mcp-your-meetings-now-power-every-tool-you-use

## Retrieved pages