Front documentation
Research date: 2026-09-07
Documentation coverage: not-retrieved.
Reference index, not a mirror of complete vendor documentation. Retrieved pages do not prove the MCP works.
What it does
A shared-inbox and customer-communication platform where email, SMS, social and chat land in team inboxes with assignment, internal comments and rules, and, since July 2026, an MCP server that lets an AI agent search and read conversations, draft and send replies, comment, tag and assign, all as a named teammate.
Access and connection
MCP support: official
Access requirements: paid - Front publishes self-serve per-seat pricing starting at Starter "$25 /seat/mo, up to 10 seats", then Professional at "$65 /seat/mo, up to 50 seats" and Enterprise at "$105 /seat/mo", with no free tier. The MCP server carries no separate price and its docs state of the open beta that "Everyone has access". A separate paid add-on exists for raising API rate limits, listed at "$200 per 100 API requests/min per month".
Authentication: OAuth 2.1 with PKCE, per teammate. Front's docs state the server does not support Dynamic Client Registration, so the AI client must be able to send a confidential OAuth client ID and secret, and warn that "Some popular AI assistants are currently not compatible." Scopes are read, write and send, and every tool call attributes to a specific Front teammate.
Research checked: 2026-09-07
These details come from the catalog research. Check the vendor sources below for current setup instructions. They do not establish that a connection or tool call was tested.