# Intercom (Fin) documentation

Research date: 2026-08-24

Documentation coverage: not-retrieved.

Reference index, not a mirror of complete vendor documentation. Retrieved pages do not prove the MCP works.

## What it does

Customer service/helpdesk platform whose "Fin" AI agent resolves support and pre-sales chat conversations autonomously across a website widget, email, and other channels.

## Access and connection

MCP support: official

Access requirements: paid - API/MCP access requires an Intercom account; specific plan-level gating for API access specifically was not confirmed in the sources reviewed.

Authentication: OAuth (browser-based, recommended) or a Bearer token using an Intercom API token; Streamable HTTP transport, 13 exposed tools covering conversations, contacts, companies, and Help Center articles.

Research checked: 2026-08-24

These details come from catalog research. Check vendor sources for current setup instructions; this is not proof of a tested connection.

## Sources

- https://www.intercom.com
- https://en.wikipedia.org/wiki/Intercom_(company
- https://developers.intercom.com/docs/guides/mcp
- https://www.pulsemcp.com/servers/intercom
- https://fin.ai
- https://mcp.intercom.com/mcp
- https://mcp.eu.intercom.com/mcp

## Retrieved pages