Tidio documentation
Research date: 2026-09-02
Documentation coverage: not-retrieved.
Reference index, not a mirror of complete vendor documentation. Retrieved pages do not prove the MCP works.
What it does
Customer-service platform combining live chat, a help desk, and an AI agent ("Lyro") that resolves routine support/sales questions automatically.
Access and connection
MCP support: official
Access requirements: free (limited). Self-serve, no-card-required free tier exists; a "Premium Plan" and enterprise options are directed to sales for pricing.
Authentication: OAuth: the tidio_connect tool opens a browser to Tidio's login page, then stores access and refresh tokens locally in ~/.tidio-mcp/credentials.json.
Research checked: 2026-09-02
These details come from the catalog research. Check the vendor sources below for current setup instructions. They do not establish that a connection or tool call was tested.
Sources
- https://www.tidio.com
- https://github.com/TidioPoland/tidio-mcp-connector
- https://tid.io/mcp
- https://www.tidio.com/ai-agent/build-and-integrate/