# Ultimate.ai (Ultimate) documentation

Research date: 2026-09-02

Documentation coverage: not-retrieved.

Reference index, not a mirror of complete vendor documentation. Retrieved pages do not prove the MCP works.

## What it does

unknown in current standalone form - was an AI customer-service-automation platform (chatbot/agent resolving support tickets) before being acquired; the product's functionality reportedly continues inside Zendesk's own AI Agents line rather than as an independent Ultimate-branded product.

## Access and connection

MCP support: none-found

Access requirements: n/a - not sold as a standalone product.

Authentication: n/a

Research checked: 2026-09-02

These details come from catalog research. Check vendor sources for current setup instructions; this is not proof of a tested connection.

## Sources

- https://www.zendesk.com/newsroom/press-releases/

## Retrieved pages