# Zoho CRM
ID: 06-zoho-crm
Page: https://gtmmcps.com/tools/06-zoho-crm
JSON: https://gtmmcps.com/data/tools/06-zoho-crm.json
Documentation references: https://gtmmcps.com/docs/06-zoho-crm/
Category: RevOps Infra
MCP support: official
Testing: RESEARCHED
API access: paid
Last checked: 2026-09-07
Endpoint check: not-probed; date: Not recorded

A full CRM platform for leads, contacts, deals, workflow automation and customisation, sold at the low end of the market, which in 2026 shipped four separately scoped MCP servers so an agent can be given exactly as much CRM access as a task needs.

## MCP links
- https://www.zoho.com/crm/developer/mcp.html

## Sources
- https://www.zoho.com/crm/developer/mcp.html
- https://www.zoho.com/crm/zohocrm-pricing.html
- https://mcp.zoho.com

## Research notes
Verified 2026-09-07: the host https://mcp.zoho.com answered a POST with HTTP 400 and a Zoho-formatted JSON body, {"status":"failure","data":{"error_code":"INVALID_REQUEST_METHOD","message":"The http request method type is not a valid one"}}, which proves a live Zoho service at that host but is NOT an MCP initialize response, because the per-server paths are issued from the in-product Server Registry and were not obtainable without an account. No bare endpoint is therefore recorded above and the mcp_url points at the vendor's own documentation page instead; SCHEMA law 1 is satisfied by that page, not by a probe. THE FOUR-SERVER SPLIT IS THE STORY and is worth a segment: Data Insights is read-only (pipeline questions with no write path at all), Data Operations is full CRUD, Modules can change schema and layouts, and Workflow and Automation can create workflow rules and blueprints. Almost every other CRM in this file ships one server and one blast radius. Zoho's own copy for the read-only server, "Read everything. Risk nothing", is the cleanest statement of the design anyone in this category has published. Caveat found on the page: its "Get started" button links to a signup URL carrying plan=enterprise, which sits oddly against the Standard-tier API line on the pricing page; the plan floor for MCP specifically was not stated anywhere that could be read and is not guessed here.

## Named capabilities
Tool names below are reported by sources. Their presence is not a successful call.

## CLI evidence
Status: none-found

Read current vendor documentation before configuring or running commands.