# Ada ID: 14-ada Page: https://gtmmcps.com/tools/14-ada JSON: https://gtmmcps.com/data/tools/14-ada.json Documentation references: https://gtmmcps.com/docs/14-ada/ Category: Inbound & PLG Chat MCP support: official Testing: RESEARCHED API access: enterprise-only Last checked: 2026-09-07 Endpoint check: docs-only; date: 2026-09-04 Enterprise AI customer-experience platform (voice, chat, email) that automates inbound support and sales conversations end-to-end. ## MCP links - https://docs.ada.cx/_mcp/server - https://github.com/AdaSupport/ada-skills ## Sources - https://www.ada.cx - https://docs.ada.cx - https://docs.ada.cx/_mcp/server - https://www.ada.cx/pricing/ ## Research notes IMPORTANT CAVEAT - Ada's MCP server exposes exactly one tool ("AI-powered search over the documentation") and only lets an AI client search Ada's own help docs; it is not an MCP for querying or acting on a customer's live Ada account data (conversations, contacts, etc.). Listed as official because the URL is real and vendor-hosted, but do not conflate this with a full product-data MCP like Intercom's or Pylon's. [api_gate 2026-08-25] Reclassified unknown -> enterprise-only from the vendor's own page (https://www.ada.cx/pricing/): /pricing is a demo-booking landing page with no tiers or prices; docs.ada.cx publishes a public API reference but states no plan or package requirement for access. 2026-09-07: https://docs.ada.cx/_mcp/server answered an MCP initialize with HTTP 200 and a jsonrpc result - a live, unauthenticated MCP server on the vendor domain (https://docs.ada.cx/_mcp/server). 2026-09-12 (P6-04 repo sweep): first-party repository recorded at https://github.com/AdaSupport/ada-skills - first-party agent skills for the Ada MCP Server, NOT the server source. Evidence: the org AdaSupport, whose GitHub profile name is Ada and whose profile site is ada.cx, the vendor domain on this entry, and whose repo description reads "Agent Skills for the Ada MCP Server". ## Named capabilities Tool names below are reported by sources. Their presence is not a successful call. - searchDocs: Search the documentation at https://docs.ada.cx. Returns relevant doc passages with source URLs.; evidence: live-list; party: ## CLI evidence Status: none-found Read current vendor documentation before configuring or running commands.