Pylon documentation
Research date: 2026-08-24
Documentation coverage: not-retrieved.
Reference index, not a mirror of complete vendor documentation. Retrieved pages do not prove the MCP works.
What it does
"Agentic" B2B customer support platform (Slack, Teams, email, chat, SMS, WhatsApp, phone) where AI agents and humans jointly investigate, resolve, and act on support signals.
Access and connection
MCP support: official
Access requirements: unknown. No public pricing page was found; the pricing route is a demo-booking form ("Schedule a personalized 30-minute demo"), consistent with a sales-led model, but no explicit enterprise-only statement was found either.
Authentication: OAuth 2.0 over stateless streamable HTTP; access is permission-scoped so a connected AI tool can only see/change what the authenticated user could already see in the Pylon dashboard.
Research checked: 2026-08-24
These details come from the catalog research. Check the vendor sources below for current setup instructions. They do not establish that a connection or tool call was tested.
Sources
- https://usepylon.com
- https://usepylon.com/mcp
- https://usepylon.com/pricing
- https://www.pulsemcp.com/servers/pylon
- https://docs.usepylon.com/pylon-docs/developer/api
- https://mcp.usepylon.com